12.09.02
Meet my new baby, the Motorola t720.
I got tired of the substandard coverage area and shitty consumer treatment that Iowa Wireless provide, so I have immigrated over to the land of Verizon Wireless.
And, this is the phone I got with my plan. It comes with a 170+ page manual, which I have read and barely understand. The phone may actually be smarter than I am, and certainly performs more useful functions.
It is pretty, shiny, does a lot of groovy tricks, and plays games. The only thing it doesn't seem to do is have an actively working alarm clock feature on it, but then it probably does and I'm too stupid to figure out how to access or use it.
Hello Moto!
The crimp in my plan is that Iowa Wireless is planning to make me jump through hoops in order to deactivate my plan with them. They claim that I have to wait 30 days from the time of my deactivation request, and I am guessing that they will want me to pay for those 30 days of unwanted service. I'll bet that if they really wanted to turn my phone off, they could do it about as fast as they originally set it up.
Upon reviewing my original service contract, I don't happen to see anything about this 30 day lag mentioned anywhere. In fact, the only thing that is mentioned at all in the contract about terminating service is about defaulting on the contract and having the phone service terminated at an expensive penalty.
I completed my contract, and have been staying with them on a month-to-month basis, but it honestly doesn't make any sense to stay with them. I will be moving sooner or later, and I can guarantee that wherever I go certainly won't be within the service area of Iowa Wireless. Verizon Wireless's coverage is almost completely national, and unless I'm in the Dakotas, Wyoming, or Montana, I'm pretty much gold. Besides, if I'm calling from anywhere to anywhere in that coverage area, the call is toll-free. With Iowa Wireless, I can call anywhere in Iowa and Illinois toll-free from my service area, which is tiny, but calling from anywhere else in the nation incurs a 65¢/minute roaming charge.
Plus, when I move, I only have to call Verizon, tell them where I've moved, and they will free of charge hook me up with a number local to that area. I've got free night and weekend minutes, 1000 mobile to mobile minutes, and 400 anytime minutes. I've never actually used more than 200 minutes in a single month, ever, btw. IWS gives me 300 anytime minutes and 1000 weekend minutes, for about the same price.
I'll be calling Iowa Wireless's retention department tomorrow, and telling them to bugger off for real. They can't prove to me that I am obligated to wait 30 days, and I have no intention of paying the bill for those days. It might be better if we get this all taken care of now instead of later, when we're both in foul moods.
Any company that would continue to use the ugly, obnoxious blonde woman with the red lipstick as a spokesperson for MegaTalk is a company with which I do not need to do business.
What's in your head?
